PRIVACY POLICY

Effective date: 28 July 2025

Immi School online (“we”, “our”, “us”) is committed to protecting your privacy and managing your personal information in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (APPs).
A copy of the APPs is available at the Office of the Australian Information Commissioner (www.oaic.gov.au).

1. What is Personal Information and Why Do We Collect It?
Personal Information is any information or opinion about an identified individual or an individual who is reasonably identifiable.
We may collect the following personal information from you:
  • Name
  • Email address
  • Phone number
  • Country of residence
  • Other information relevant to your enquiry, product purchase, or customer experience
Automatically Collected Data:
When you visit our website, we may automatically collect information using cookies and similar technologies, including your IP address, browser type, and details of how you interact with our site.

Information from Third Parties:
We may receive information about you from third parties, but only after taking reasonable steps to ensure you are aware of the information provided and its source.

Purposes for Collection:
We collect your personal information only where it is reasonably necessary for, or directly related to, our functions or activities, such as:
  • Providing and managing our services
  • Responding to your enquiries
  • Direct marketing, with your consent
  • Complying with legal obligations
If we collect personal information for another purpose, we will—where required—notify you at or before collection.

2. Sensitive Information
Sensitive Information includes (but is not limited to) information about your race, ethnicity, political opinions, religious beliefs, trade union membership, criminal record, or health. We will only collect your sensitive information:
  • With your consent, and only if reasonably necessary for our functions; or
  • Where required or authorised by law

3. Use and Disclosure of Personal Information
We may use and/or disclose your personal information:
  • For the primary purpose for which it was collected
  • For a related secondary purpose you would reasonably expect
  • Where you have consented; or
  • As required or authorised by law

Examples include:
  • To deliver requested services or information
  • To send you communications about our services (you may opt out at any time)
  • To send direct marketing, with your consent or as permitted by law

Third Parties:
We do not share personal information with third parties except as necessary for service provision, or as required by law. Where we do engage third parties (including IT providers or partners), we require them to comply with relevant privacy obligations.

Overseas Disclosure:
If your information may be disclosed to overseas recipients, we will provide details of the countries and steps taken to protect your data in accordance with APP 8.

4. Data Security and Retention
We take reasonable steps to protect your personal information from misuse, interference, loss, and from unauthorised access, modification or disclosure.
Personal information is stored securely. Where personal information is no longer needed for any purpose for which it may be used or disclosed under the APPs, we will take reasonable steps to destroy or de-identify the information.

5. Access and Correction
You have the right to request access to and correction of your personal information held by us.
Where requested, we will provide access or correct your information unless we are permitted or required by law to refuse. Please contact us using the details below. We may require you to verify your identity and will respond within a reasonable time (usually 30 days).

6. Direct Marketing
We may use your personal information for direct marketing purposes, but you may opt-out at any time by contacting us or using an unsubscribe facility in our communications.

7. Policy Updates
We may update this Privacy Policy from time to time. The latest version will be available on our website.

8. Complaints and Enquiries
If you have any queries, concerns, or complaints about our privacy management, please contact us at:
Address: PO Box 3403, Burleigh Town, Gold Coast, Queensland, Australia, 4228
Email: support@immischool.online

We will respond to your complaint in accordance with the Privacy Act (within 30 days). If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
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